Job Role | Service Desk/Customer Service |
Job Type | Full Time |
Experience | Freshers |
Salary | Not Disclosed |
Qualification | Any Degree |
Job Location | Jaipur, Rajasthan, India |
Interview Location |
Infosys Off Campus Drive 2023 for Service Desk & Customer Service Position | Infosys Freshers Hiring 2022
About Company :-
Infosys Limited, is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. The company is headquartered in Bangalore, Karnataka, India. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue figures and the 596th largest public company in the world based on revenue
Name Of Organization :-
Infosys
Job Description for Infosys Off Campus Drive 2023:-
- Infosys Off Campus Freshers Drive 2023 Hiring For Service desk & Customer Service position
- Basic knowledge in Service Desk/ Tech support process / Cloud Computing Process/Voice Support
- Excellent communication skills – C1 equivalent proficiency
| Note: Make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume. |
Roles and Responsibilities for Infosys Off Campus Drive 2023:-
- Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
- Maintain response and resolution speed as defined by SLOs
- Keep high customer satisfaction scores and follow quality standards in 90% of cases.
- Use existing knowledge base to provide a customer facing root cause assessment.
- Provide customer facing bug progress summary using available tools and platforms.
- Handle escalations raised by customers and partners.
- Handle consults from the lower tier to assist in case resolution
- Good presentation and client Interfacing skills
- Ability to identify process improvement ideas, mentor team members on implementing improvement ideas/Six sigma/lean projects
- Confidently communicates current performance and improvement ideas with client
Qualifications required for Infosys Off Campus Drive 2023 for Service desk & Customer Service:-
Infosys Customer Service (CS) Role:-
- Degree
- Any Graduate Degree
Infosys Service Desk (SD) Role:-
- Degree
- BE
- BTech
- BSc
- BCA
- MSc
- MCA
Infosys Walk-In Drive Interview Venue Details 2023:-
Infosys Walk In Interview details for Jaipur Location (CS/SD)
|
Infosys Walk In Venue for Jaipur:📍Plot No. IT-A-001-A-1, |
Things to remember while coming for Infosys Walk-In Drive 2022:-
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- Would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Documents to Carry:
- Carry 2 Copies of print out your updated resume
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Semester Wise Marksheet, CMM. Provisional and Original Degree)
Important Note:-
- Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
- Use below link to apply and register your application.
- Please mention Candidate ID on top of the Resume
- Do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
How to apply for Infosys Off Campus Drive for 2022 for Service desk & Customer Service?
Check Below For Infosys Service desk & Customer Service Position Apply Link
Infosys Off Campus Drive 2022 Hiring for Service desk & Customer Service Position | Infosys Off Campus Drive 2021 | Off Campus Jobs
Apply for Infosys Walk In Drive 2022 for Service Desk & Customer Service (Jaipur)- Click Here |
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